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Help

Warranty & care.

How to get a piece looked at, and where Maison du Diamant's terms are written down.

If something isn't right

Get in touch with your order number and a photograph of the piece, and Maison du Diamant will tell you what can be done and what it costs.

Email store-owner@demo.local, or use the contact form.

The terms that apply

Maison du Diamant publishes these in full — they are the authoritative version, not this summary.

  • Return & exchange policy
  • Refund policy
  • Shipping policy

Repairs and resizing

Whether a repair, a resize or a re-polish is covered — and on what terms — depends on the piece and how it was bought, so ask before sending anything back. Loss, theft and impact damage are not something a jeweller can put right; those are what jewellery insurance is for.

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